Privacy Policy

Last Updated: September 13, 2026

Welcome to Luvanyx. This Privacy Notice describes how we may collect, use, share, store, and protect personal information when you visit our website, make a purchase, or use other features and services made available through our website (collectively, the “Services”).

By using the Services, you acknowledge the information practices described in this Privacy Notice, including that information may be processed or transferred across jurisdictions, including the United States, Canada, and Hong Kong, where applicable. Your use of the Services is also subject to our Terms of Use. If you do not agree with these practices, please discontinue use of the Services.

1. Information We Collect

We may collect several types of information when you interact with Luvanyx:

  • Information You Provide to Us: This may include your name, contact details, billing and shipping information, account information, and other details you provide when making a purchase, creating an account, subscribing to communications, participating in promotions, or contacting customer service.
  • Recipient Information: If you purchase an item for another person, we may collect the recipient's name, delivery address, and other information needed to complete the shipment.
  • Information Collected Automatically: We and our service providers may use cookies, web beacons, log files, and similar technologies to collect information such as IP address, browser type, device information, pages viewed, clicks, and time spent using the Services.
  • Information From Third Parties: We may receive information from third-party platforms or services, including social media platforms, depending on your interactions and privacy settings with those services.

2. Cookies & Similar Technologies

Luvanyx uses cookies and related technologies to operate the website, remember preferences, understand how visitors interact with our Services, and support certain marketing and advertising activities.

Cookies used through the Services may include:

  • Essential Cookies: Necessary for core website functions, such as maintaining your shopping cart and accessing account features.
  • Analytics & Performance Cookies: Help us understand website traffic, visitor interactions, and technical performance.
  • Functional Cookies: Remember preferences such as language, region, or currency selections.
  • Advertising Cookies: May be used by us or our service providers to measure advertising activity and provide more relevant promotional content.

You may adjust certain cookie settings through your browser or available third-party opt-out tools. Disabling some cookies may affect the availability or functionality of certain parts of the website.

3. How We Use Personal Information

We may use information collected through the Services to:

  • Process transactions, fulfill purchases, manage returns, and provide order and shipping updates.
  • Provide relevant website content, promotions, newsletters, and other marketing communications.
  • Maintain and improve our website, product offerings, and customer support experience.
  • Detect potentially fraudulent or unauthorized activity and help maintain the security of our Services and transactions.

4. How Information May Be Shared

Luvanyx does not sell identifiable personal information.

We may share information in limited circumstances, including:

  • Affiliated Companies: Information may be shared with affiliated entities where necessary to support business and operational activities.
  • Service Providers & Business Partners: We may share relevant information with companies that provide services such as payment processing, order fulfillment, shipping, website operations, promotions, and marketing support.
  • SMS Services: If you choose to receive text messages from us, your phone number and relevant order or cart information may be provided to our messaging service provider for permitted communications, including marketing or abandoned-cart messages. You may reply “STOP” to opt out.
  • Legal or Security Purposes: We may disclose information when reasonably necessary to comply with applicable legal requirements, respond to lawful government requests, investigate fraud, or protect our rights and customers.
  • Business Transactions: Information may be transferred in connection with a merger, acquisition, restructuring, bankruptcy, sale of assets, or similar corporate transaction.

5. Your Privacy Choices

Depending on the circumstances and applicable law, you may request access to, correction of, or deletion of certain personal information associated with you.

  • Marketing Emails: You may stop receiving promotional emails by using the “unsubscribe” link provided in our marketing messages or by adjusting available account preferences.
  • Direct Mail: If applicable, you may contact our customer support team to request removal from physical promotional mailing lists.

Please note that you may still receive necessary transactional communications concerning your purchases or account.

6. California Privacy Rights

California residents may have the right to request information concerning certain disclosures of personal information to third parties for their direct marketing purposes, as provided by applicable law.

To submit a privacy-related request, contact us at support@luvanyx.com with the subject line:

“Attn: California Privacy”

Please allow up to 30 days for us to review and process your request, where applicable.

7. Children’s Privacy

The Luvanyx Services are not intended for children under the age of 13, and individuals under the age of 18 are not authorized to use the Services.

We do not knowingly collect personal information from children. If we learn that personal information from a child has been collected, we will take reasonable steps to delete that information.

8. Security & Third-Party Links

We use reasonable security measures, including Secure Socket Layer (SSL) technology where appropriate, to help protect sensitive information transmitted through the Services.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Our website may contain links to websites or services operated by third parties. Luvanyx does not control and is not responsible for the privacy practices, security measures, or content of those third-party services. We encourage you to review their applicable privacy policies before providing personal information.

9. International Processing & Data Retention

Personal information may be processed, transferred, or stored in the United States, Canada, or other locations where our service providers or business operations are located. Information processed in another jurisdiction may be subject to the laws applicable in that location.

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Notice, meet operational requirements, resolve disputes, or comply with applicable legal obligations. When information is no longer required, it may be deleted, securely destroyed, or anonymized as appropriate.

10. Updates & Contact Information

We may update this Privacy Notice periodically to reflect changes to our practices, Services, or applicable requirements. Updated versions will be posted on this page together with a revised “Last Updated” date.

If you have questions about this Privacy Notice, would like to exercise an applicable privacy right, or wish to raise a privacy concern, please contact us at:

Brand: luvanyx

Email: support@luvanyx.com

For unresolved privacy concerns, you may also have the right to contact an applicable privacy, consumer protection, or supervisory authority.